Legal

Welcome to OrganoGold.com

Organo Gold and/or its affiliates (“Organo Gold”) provide website features to you subject to the following Conditions of Use (the “Conditions”). If you visit or shop at OrganoGold.com, you accept these conditions. Please read them carefully. In addition, when you use any current or future Organo Gold service or business you also will be subject to the guidelines, terms and agreements (“Terms”) applicable to such service or business. If these conditions are inconsistent with such Terms, the Terms will control.

Privacy

Please review our Privacy Policy, which also governs your visit to OrganoGold.com, to understand our practices.

Electronic Communications

When you visit OrganoGold.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you protected by United States, Canada and International Copyright Laws.

Trademarks

Organo Gold, OGPromo.com, OGMerchandise.com, OrganoGoldPromo, OrganoGold.com, OG Business Tools, ogbusinesstools.com and other OGPromo.com/OrganoGold.com graphics, logos, page headers, button icons, scripts, and service names are trademarks, registered trademarks or trade dress of OrganoGold.com in the U.S., Canada and/or other countries. Organo Gold’s trademarks and trade dress may not be used in connection with any product or service that is not Organo Gold’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Organo Gold and its suppliers. All other trademarks not owned by Organo Gold that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Organo Gold.

License & Website Access

Organo Gold grants you a limited license to access and make personal use of this website and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Organo Gold. This license does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Organo Gold. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Organo Gold without express written consent. You may not use any meta tags or any other “hidden text” utilizing Organo Gold’s name or trademarks without the express written consent of Organo Gold. Any unauthorized use terminates the permission or license granted by Organo Gold. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of OrganoGold.com so long as the link does not portray Organo Gold, or its products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Organo Gold logo or other proprietary graphic or trademark as part of the link without express written permission.

Your Account

If you use this website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Organo Gold does not sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. If you are under 18 years of age, you may use OrganoGold.com only with involvement of a parent or guardian. Organo Gold reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.

Reviews, Comments, Communications, & Other Content

Visitors may post reviews, comments, photos, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam”. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Organo Gold reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant Organo Gold a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Organo Gold and sub-licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Organo Gold for all claims resulting from content you supply. Organo Gold has the right but not the obligation to monitor and edit or remove any activity or content. Organo Gold takes no responsibility and assumes no liability for any content posted by you or any third party.

Copyright Complaints

Organo Gold respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us at [email protected].

Risk Of Loss

All items purchased from Organo Gold are delivered pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
TOTAL SATISFACTION By law your products must correspond with their description, they must also be of satisfactory quality and be reasonably fit for the purposes for which such goods are normally used. We are sure that you will be totally satisfied with your purchase. If you are not satisfied, please contact Organo Gold Holdings Europe Ltd, 1st Floor, Voysey House, Barley Mow Passage, Chiswick, London, W4 4PN, Customer support: 02036847469, email [email protected] Any consumer who is still not satisfied may wish to access an ADR provider (an out-of-court complaint handling service). Organo Gold does not agree to its consumer complaints being handled by ADR providers which can be accessed via the EU Online Dispute Resolution (ODR) platform: http://ec.europa.eu/odr. Instead, the Direct Selling Association (the DSA) offers an out-of-court dispute handling service which is specific to direct selling companies such as Organo Gold who are members of the DSA. DSA members agree to abide by the DSA’s Codes of Practice. For details of this and of the DSA’s Codes of Practice contact DSA, 30 Billing Road, Northampton NN1 5DQ, tel. 01604 6257000 or visit the DSA website: www.dsa.org.uk.

Total Satisfaction

By law your products must correspond with their description, they must also be of satisfactory quality and be reasonably fit for the purposes for which such goods are normally used. We are sure that you will be totally satisfied with your purchase. If you are not satisfied, please contact Organo Gold Holdings Europe Ltd, 1st Floor, Voysey House, Barley Mow Passage, Chiswick, London, W4 4PN, Customer support: 02036847469, email: [email protected] In accordance with the aim of total customer satisfaction, Organo Gold will acknowledge any complaint within 3 working days and will seek to resolve it as soon as possible thereafter. Any customer who is still not satisfied may contact the Direct Selling Association which operates a dispute resolution service. Organo Gold is a full member of DSA and abides by DSA’s Codes of Practice. For details of this and of the DSA’s Codes of Practice contact DSA, 30 Billing Road, Northampton NN1 5DQ, tel. 01604 6257000 or visit the DSA website: www.dsa.org.uk.

Pricing

Currency for all products on OrganoGold.com will be displayed in the country local currency, unless otherwise to be in United States Dollars (USD). Also, except where noted otherwise, the List Price displayed for products on our website represents the wholesale price for Independent Distributors or, if you are a Retail Customer, the retail price listed on the product itself.

With respect to items sold by Organo Gold, we cannot confirm the price of an item until you order; however, we do NOT charge your credit card until after your order has entered the shipping process. Despite our best efforts, a small number of the items in our catalogue may be mispriced. If an item’s correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

Please note that this policy applies only to products sold and shipped by Organo Gold. Your purchases from third-party sellers are charged at the time you place your order, and third-party sellers may follow different policies in the event of a mispriced item.

Shipping Policy

Product will be delivered within approximately 5-7 working days after it has been despatched. Such quoted delivery dates are Organo Golds’s best estimate for delivery and whilst every effort will be made to keep to them Organo Gold shall be under no liability whatsoever if for any reason delivery is delayed. Organo Gold assumes no responsibility for any loss or damage sustained by Customer due to inability to meet a specified delivery date. If any product the customer orders turns out to be unavailable, the customer will be informed at the time of order. You are encouraged to add a pre-paid tracking or delivery confirmation service to all return packages. If returned product is not received by Organo Gold, it is your responsibility trace the shipment.

Right Of Cancellation

Customer may cancel any order at any time up to 14 days after delivery of the goods without giving any reasons. Where goods ordered by you in one order are delivered separately, you may cancel up to 14 days after delivery of the final the order. Customer must make a clear statement of their wish to cancel. The model cancelation form supplied by Organo Gold can be used. Equally any clearly communicated statement (e.g. by letter or email) to Organo Gold (see contact details below) will suffice as a notice of cancellation. If posted or emailed, notice of cancellation takes effect when posted or sent. To meet the cancellation deadline it is sufficient for customer to send communication before the cancellation period has expired. When sending a notice of cancellation, the following should be included: (i) the customer’s address, (ii) the description of goods, (iii) the date of the order, (iv) any reference number on the order.
If customer has received the goods, then he/she should return them to Organo Gold (to the address listed under ‘How to return a product’ in point 10) without undue delay and in any event no later than 14 days from the day on which customer communicates cancellation from this contract to Organo Gold. Any cost in returning them to us will fall upon customer.

If customer has received the goods, then he/she should return them to Organo Gold (to the address listed under ‘How to return a product’ in point 10) without undue delay and in any event no later than 14 days from the day on which customer communicates cancellation from this contract to Organo Gold. Any cost in returning them to us will fall upon customer.

Effects Of Cancellation

If customer cancel this contract, Organo Gold will reimburse to customer all payments received from customer, including the costs of delivery. Organo Gold may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss results of unnecessary handling by customer other than what is necessary to establish the nature and characteristics of the goods.

Organo Gold will make the reimbursement without undue delay, and not later than-
a) 14 days after the day we receive back from customer any goods supplied, or
b) (if earlier) 14 days after customer provides evidence that has returned the goods, or
c) if there were no goods supplied, 14 days after the day on which Organo Gold was informed about decision to cancel this contract.

Organo Gold will make the reimbursement using the same means of payment as you used for the payment. Customer will incur no fees for that reimbursement.

Return Policy For Independent Distributors

For complete return policy that applies for our Independent Distributors, we would like to refer to Organo Gold Policies and Procedures. For questions, please contact [email protected].

How To Return A Product

If you are returning products as an Independent Distributor then you must obtain a Return Merchandise Authorization (RMA) number by contacting our Customer Support department at [email protected] or 02036847469. Please write the RMA number on the outside of the box you’re shipping back to us at. All products should be sent back to:

Organo Gold Holding Europe Ltd
Attn: Logistics Department
1st Floor, Voysey House
Barley Mow Passage, Chiswick,
London, W4 4PN

Applicable Law

By visiting OrganoGold.com, you agree that the law of the State of Washington, United States is applicable for all US based sales and Dutch (Netherlands) law is applicable of all EU based sales, any dispute will settle without regard to principles of conflict of laws, specifically with regard to these conditions, with the exception of Distributors rights on cancellation returns that may arise between you and Organo Gold

Website Policies, Modifications & Severability

Please review our other policies, such as our privacy policy posted on this website. These policies also govern your visit to OrganoGold.com. We reserve the right to make changes to our website, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS WEBSITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS WEBSITE ARE PROVIDED BY ORGANO GOLD ON AN “AS IS” AND “AS AVAILABLE” BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. ORGANO GOLD MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS WEBSITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS WEBSITE, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS WEBSITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, ORGANO GOLD DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ORGANO GOLD DOES NOT WARRANT THAT THIS WEBSITE; INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS WEBSITE; THEIR SERVERS; OR E-MAIL SENT FROM ORGANO GOLD ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ORGANO GOLD WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS WEBSITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS WEBSITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Our Address

Organo Gold International Inc.
5505 Hovander Rd, Ferndale, Washington WA 98248
U.S.A.

Organo Gold Europe B.V.
Dr. Willem Dreesweg 2 Suite 88a
1185 VB Amstelveen
The Netherlands